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Frequently asked questions
Do your styles fit true to size?
Most styles fit true to size. Tap Size chart next to the sizes for bust, waist and hip measurements in inches or centimetres. Between sizes? Size up for a more relaxed fit.
How do I care for my piece?
Follow the care line in the Details tab. If there isn't one, dry clean, or hand wash cold and lay flat to dry.
Can I return my order?
Yes. Returns are free within 30 days of delivery. Items must be unworn, in original condition and with tags attached; final sale items can't be returned. Email support@zucety.com for your free return label. Refunds go back to your original payment method within 5–7 business days after we receive your return.
How long does shipping take?
Orders ship within 1–2 business days. Standard UPS Ground takes 3–5 business days and is free on orders over $100. Expedited shipping (from $14.95) takes 1–2 business days; expedited orders placed before 3:30 PM PST ship the same business day. You'll get a tracking email as soon as your order ships.
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